作为用户的平台劳动者：保护机制及其构建

吴文芳; 王瑞宏

English

作为用户的平台劳动者：保护机制及其构建

引用本文: 吴文芳, 王瑞宏. 作为用户的平台劳动者：保护机制及其构建[J]. 学术月刊, 2025, 57(2): 103-119. shu

Citation: WU Wenfang, WANG Ruihong. Platform Workers as Users: Protection Mechanisms and Its Construction[J]. Academic Monthly, 2025, 57(2): 103-119. shu

作为用户的平台劳动者：保护机制及其构建

吴文芳 ,
王瑞宏

作者简介: 吴文芳，上海财经大学法学院教授（上海 200433）；王瑞宏，上海财经大学法学院博士研究生（上海 200433）。

基金项目: 本文为国家社会科学基金一般项目“算法规制中的劳动者权益保障机制研究”（21BFX128）、浙江省社会科学界联合会研究课题“数字经济背景下新业态劳动者权益分层保护模式研究”（2023N036）的阶段性成果
中图分类号: D9

Platform Workers as Users: Protection Mechanisms and Its Construction

WU Wenfang ,
WANG Ruihong

CLC number: D9

摘要: 平台劳动者因其劳务提供过程依赖平台应用程序而兼具“劳动者”和“用户”双重身份。从“用户—服务商”视角可见，平台企业与平台劳动者之间构成以信息技术服务为标的的交易关系。但在平台权力与网络效应、锁定效应的共同作用下，该交易关系中双方主体地位实质不平等，平台劳动者作为交易主体的公平交易、自由选择等权利难以兑现，交易秩序岌岌可危。平台劳动者的用户保护机制正是以此切入，在现行实在法框架内充分借鉴国内外已有的制度实践经验，由消费者权益保护进路、个人信息保护进路、反垄断法保护进路形成合力，以矫正交易主体地位不对等为目标的制度体系，旨在弥补劳动者保护机制与经济社会转型现实之间的制度裂缝，最终实现对平台劳动者权益更为全面、有效的保障。
- 平台用工 /
- 用户保护机制 /
- 平台技术服务 /
- 平台权力
Abstract: Platform workers have the dual status of “workers” and “users” because of their reliance on platform applications in the process of providing their services.From the perspective of “user-service provider”,platform enterprises and platform workers constitute a transactional relationship with information technology services as the subject matter.However,under the combined effect of platform power,network effect and lock-in effect,the status of the two parties in this transaction relationship is substantially unequal,and it is difficult to realize the rights of platform workers as the subject of the transaction,such as the rights to fair trade and free choice,and the order of the transaction is precarious.The user protection mechanism of platform workers is precisely to take this as an entry point,and within the framework of the existing positive law,fully draw on the existing institutional practice experience at home and abroad,to form a system of institutional practice that consists of the consumer rights and interests protection approach,personal information protection approach,and anti-monopoly law protection approach,and is aimed at maintaining the order of transactions and correcting the inequality of status of the subject of the transaction,with the aim of compensating for the institutional crack between the protection mechanism of laborers and the reality of the economic and social transformation,and ultimately realizing the goal of the protection mechanism.The aim of this system is to bridge the gap between the labor protection mechanism and the realities of economic and social transformation,and ultimately to realize a more comprehensive and effective protection of the rights and interests of platform workers.
- platform employment /
- user protection mechanisms /
- platform technical services /
- platform powers
1. [1]
  韩思阳 . 公法介入私域：平台中的个人信息保护. 学术月刊, 2023, 55(5): 106-119.
2. [2]
  胡凌 . 从开放资源到基础服务：平台监管的新视角. 学术月刊, 2019, 51(2): 96-108.
3. [3]
  余敏江 , 王磊 . 平台型政府的“重层嵌套”组织结构及其制度逻辑. 学术月刊, 2022, 54(9): 73-85.
4. [4]
  韩文龙唐湘 . 平台经济的新就业形态与经济关系解构——一个政治经济学分析. 学术月刊, 2024, 56(6): 63-74.
5. [5]
  冯建勇 , 胡宇海 . 地缘政治与权力竞争. 学术月刊, 2021, 53(7): 187-201.
6. [6]
  曹清华 . 江湖想象与权力实践. 学术月刊, 2019, 51(9): 143-151, 184.
7. [7]
  杨菊华 . 长老权力与时势权力的消长：数字时代的代际关系. 学术月刊, 2022, 54(11): 121-133.
8. [8]
  张海丰司叶林 . 熊彼特需要找回“国家”：技术革命浪潮视域下新质生产力发展的动力机制探讨. 学术月刊, 2024, 56(11): 66-76.
9. [9]
  王广亮 , 张屹山 . 社会财富初次分配的权力准则. 学术月刊, 2016, 48(04): 63-70.
10. [10]
  莫伟民 . 福柯论“医院空间”的政治权力运作. 学术月刊, 2019, 51(5): 15-23.
11. [11]
  刘守英 , 路乾 . 产权安排与保护：现代秩序的基础. 学术月刊, 2017, 49(05): 40-47.
12. [12]
  郭春镇 , 王海洋 . 个人信息保护中删除权的规范构造. 学术月刊, 2022, 54(10): 92-106.
13. [13]
  李磊 . 东晋时期东亚政局中的政治传统与权力运作. 学术月刊, 2018, 50(5): 154-162.
14. [14]
  王中江 . 权力的正当性基础：早期儒家“民意论”的形态和构成. 学术月刊, 2021, 53(3): 5-16.
15. [15]
  杨国强 . 士人政治：科举制度下的权力与文化. 学术月刊, 2021, 53(11): 200-216.
16. [16]
  张爱军 , 孙玉寻 . 算法权力及其国家能力形塑的主体透视. 学术月刊, 2021, 53(12): 96-105.
17. [17]
  李平亮 . 清末民初新式社团与乡村社会权力格局的演变. 学术月刊, 2022, 54(8): 175-186.
18. [18]
  袁超董振光 . “权力秩序”与清末政体变革：基于新框架的分析. 学术月刊, 2024, 56(12): 86-99.
19. [19]
  李怡 . 现代中国文学发展中的权力化语言. 学术月刊, 2020, 52(7): 126-134.
20. [20]
  王烨，孟天广 . 横向权力结构与地方政府回应性：分职与协同. 学术月刊, 2024, 56(2): 103-114.

点击查看大图

计量

PDF下载量: 4
文章访问数: 193
HTML全文浏览量: 38

通讯作者: 陈斌, bchen63@163.com

1.
沈阳化工大学材料科学与工程学院沈阳 110142

作为用户的平台劳动者：保护机制及其构建

作者简介:吴文芳，上海财经大学法学院教授（上海 200433）；王瑞宏，上海财经大学法学院博士研究生（上海 200433）。

基金项目: 本文为国家社会科学基金一般项目“算法规制中的劳动者权益保障机制研究”（21BFX128）、浙江省社会科学界联合会研究课题“数字经济背景下新业态劳动者权益分层保护模式研究”（2023N036）的阶段性成果

关键词:

摘要: 平台劳动者因其劳务提供过程依赖平台应用程序而兼具“劳动者”和“用户”双重身份。从“用户—服务商”视角可见，平台企业与平台劳动者之间构成以信息技术服务为标的的交易关系。但在平台权力与网络效应、锁定效应的共同作用下，该交易关系中双方主体地位实质不平等，平台劳动者作为交易主体的公平交易、自由选择等权利难以兑现，交易秩序岌岌可危。平台劳动者的用户保护机制正是以此切入，在现行实在法框架内充分借鉴国内外已有的制度实践经验，由消费者权益保护进路、个人信息保护进路、反垄断法保护进路形成合力，以矫正交易主体地位不对等为目标的制度体系，旨在弥补劳动者保护机制与经济社会转型现实之间的制度裂缝，最终实现对平台劳动者权益更为全面、有效的保障。

English Abstract

Platform Workers as Users: Protection Mechanisms and Its Construction

Abstract: Platform workers have the dual status of “workers” and “users” because of their reliance on platform applications in the process of providing their services.From the perspective of “user-service provider”,platform enterprises and platform workers constitute a transactional relationship with information technology services as the subject matter.However,under the combined effect of platform power,network effect and lock-in effect,the status of the two parties in this transaction relationship is substantially unequal,and it is difficult to realize the rights of platform workers as the subject of the transaction,such as the rights to fair trade and free choice,and the order of the transaction is precarious.The user protection mechanism of platform workers is precisely to take this as an entry point,and within the framework of the existing positive law,fully draw on the existing institutional practice experience at home and abroad,to form a system of institutional practice that consists of the consumer rights and interests protection approach,personal information protection approach,and anti-monopoly law protection approach,and is aimed at maintaining the order of transactions and correcting the inequality of status of the subject of the transaction,with the aim of compensating for the institutional crack between the protection mechanism of laborers and the reality of the economic and social transformation,and ultimately realizing the goal of the protection mechanism.The aim of this system is to bridge the gap between the labor protection mechanism and the realities of economic and social transformation,and ultimately to realize a more comprehensive and effective protection of the rights and interests of platform workers.

作为用户的平台劳动者：保护机制及其构建

作者简介: 吴文芳，上海财经大学法学院教授（上海 200433）；王瑞宏，上海财经大学法学院博士研究生（上海 200433）。

Platform Workers as Users: Protection Mechanisms and Its Construction

计量

通讯作者: 陈斌, bchen63@163.com

作为用户的平台劳动者：保护机制及其构建

作者简介:吴文芳，上海财经大学法学院教授（上海 200433）；王瑞宏，上海财经大学法学院博士研究生（上海 200433）。

English Abstract

Platform Workers as Users: Protection Mechanisms and Its Construction

全文HTML

目录

作为用户的平台劳动者：保护机制及其构建

作者简介: 吴文芳，上海财经大学法学院教授（上海 200433）；王瑞宏，上海财经大学法学院博士研究生（上海 200433）。

Platform Workers as Users: Protection Mechanisms and Its Construction

计量

文章相关

通讯作者: 陈斌, bchen63@163.com

作为用户的平台劳动者：保护机制及其构建

作者简介:吴文芳，上海财经大学法学院教授（上海 200433）；王瑞宏，上海财经大学法学院博士研究生（上海 200433）。

English Abstract

Platform Workers as Users: Protection Mechanisms and Its Construction

全文HTML

目录