市场监管数字平台何以存续
作者简介:朱心怡,浙江工商大学公共管理学院讲师(浙江杭州 310018);郁建兴,浙江工商大学公共管理学院教授(浙江杭州 310018)。
基金项目:
本文为国家自然科学基金重点项目“数字政府驱动的治理范式变革研究”(72434004)的阶段性成果。
摘要: 近年来纷纷上线的市场监管数字平台是政府市场监管数字化转型的阶段性成果和主要载体。但是,并非所有数字平台都能够存续。研究发现,市场监管数字平台的存续表征着技术和组织的互动结果,体现着技术执行程度,受到技术类型及任务—技术匹配度这两个相互依存的要素影响。在技术采纳阶段,政治需求是数字平台上线的最强触发条件,却也可能导致技术类型的选择偏离既定监管任务;而在技术执行阶段,只有符合监管的长期目标,能够提升政府市场监管的信息能力,强化市场监管基础权力,同时有效化解“法治—效能”张力的平台才得以存续。
Why Do Digital Market Regulation Platforms Persist
Abstract: In recent years,digital market regulation platforms have been launched one after another as the key outcomes and major carriers of the government’s digital transformation in market regulation.However,not all digital platforms are able to persist.How can we understand the differentiated outcomes among these platforms? This article adopts an institutional analysis perspective of technology enactment,constructing an analytical framework based on the degree of technology enactment.Through comparative case analysis and process tracing methods,it examines two digital platforms launched by the Zhejiang Provincial Market Regulation Bureau,each with vastly different outcomes — “Zhejiang cold chain” and “Zhejiang fairness online.” The study finds that the persistence of digital market regulation platforms is a result of the interaction between technology and organizational factors,reflecting the degree of technology enactment.This persistence is influenced by two interdependent factors:the type of technology and the task-technology fit.During the technology adoption phase,political demands are the strongest trigger for the launch of digital platforms,but they may also lead to a selection of technology types that deviate from the intended regulatory tasks.In the technology enactment phase,only those platforms that align with long-term regulatory goals,enhance the government’s informational capacity for market regulation,and strengthen the regulatory infrastructure power—while effectively resolving the tension between “rule of law and administrative efficiency”— can persist.