指派责任制：回应性政府建构的一种有效机制

汪仲启

PDF
Cite
Share

facebook

twitter

google

linkedin

January 2023

Article Contents

Citation: Zhongqi WANG. Dispatched Responsibilty: An Effective Mechanism of Responsive Government Construction[J]. Academic Monthly, 2022, 54(11): 84-95, 120. shu

Dispatched Responsibilty: An Effective Mechanism of Responsive Government Construction

Zhongqi WANG

Abstract

Based on the research on the operation mode of the “12345” citizen hotline of the Shanghai Municipal Government, this paper finds that the strong responsiveness of the Chinese city government stems from the use of technology platforms to establish an effective “dispatched responsibilty” centered on work orders, which realized the reengineering of government processes and the reshaping of the responsibility mechanism, and thus forming a new logic of governance. Citizens express their appeals through the hotline platform and establish direct contact with the municipal government; the appeals are transformed into “work orders”, and the hotline platform represents the municipal government in the form of “dispatched work orders” to clarify the subject of responsibility and the boundaries, and adopts “time-limited settlement mechanism” “coordination and supervision mechanism” “evaluation and feedback mechanism” and other incentive and restraint mechanisms to ensure that the government’s responsiveness remains at a high level.
- dispatched responsibilty,
- “12345”,
- responsive government,
- government hotline
References
Access
1. [1]
  WANG Ye . Horizontal Power Structure and Local government Responsiveness: Division and Coordination. Academic Monthly, 2024, 56(2): 103-114.
2. [2]
  Mingming CHEN , Yuanxing CHEN . Representative Government and Representational Government: A Theoretical and Historical Perspective. Academic Monthly, 2021, 53(7): 78-90.
3. [3]
  WANG Zhengxu . What is Good Government—— East Asian Peoples Evaluation of Government Legitimacy and Competence. Academic Monthly, 2023, 55(10): 75-87.
4. [4]
  Zhenghan CAO , Pei ZHONG , Jing NIE . The Modernization of the Junxian State: How Does the Chinese Central Government Expand Its Function of Governance in Public Affairs. Academic Monthly, 2021, 53(9): 95-112.
5. [5]
  ZHANG Zhenguo . A Study on Daofu Asking for Instructions and Daily Government Affairs in the Qing Dynasty— Also on Instructions Writing and Its Characteristics. Academic Monthly, 2023, 55(5): 202-216.
6. [6]
  Guoquan CHEN . Economic Foundation, Government Form and Functional Separation Theory. Academic Monthly, 2020, 52(11): 66-74.
7. [7]
  Zebo YANG . Responding to “the Question of Qian Mu”. Academic Monthly, 2019, 51(7): 13-21.
8. [8]
  Chunguang ZHANG . Modern Identity Crisis and Realistic Response of Confucian Ethics. Academic Monthly, 2021, 53(10): 30-44.
9. [9]
  , , , . . Academic Monthly, 2018, 50(03): 5-32.
10. [10]
  Wenfang WU , Jie LIU . The Transformation of “Individual” in the Era of New Technological Revolution and the Response of Social Law. Academic Monthly, 2021, 53(8): 106-122.
11. [11]
  . . Academic Monthly, 2016, 48(06): 93-100.
12. [12]
  Yun CHEN . Anxiety about the Meaning of History: The Response and Pathology of “Universal History”. Academic Monthly, 2022, 54(1): 34-45.
13. [13]
  Xue LIU . Caring Government: A Study of the Grass-roots Government’s Role in Industrial Governance. Academic Monthly, 2023, 55(1): 127-137, 216.
14. [14]
  . . Academic Monthly, 2017, 49(03): 81-90.
15. [15]
  Keyun ZHANG , Min LIU . Media Concern and Corporate Social Responsibility Performance. Academic Monthly, 2021, 53(9): 57-71.
16. [16]
  He Da’an , Yang Yijun . . Academic Monthly, 2018, 50(5): 68-77.
17. [17]
  . . Academic Monthly, 2016, 48(02): 88-96.
18. [18]
  Xin GU , Qi ZHAO . The Government’s Functioning of Meta-governance in Public Innovation. Academic Monthly, 2023, 55(1): 69-80.
19. [19]
  Juyuan CHEN . The Writing of Confucian Classics in Eight-legged Essay in Qing Dynasty. Academic Monthly, 2023, 55(3): 22-34.
20. [20]
  Ke MENG , Chang LU . Substantive Rationality and the Formation of Weberian Bureaucracy. Academic Monthly, 2023, 55(3): 140-150, 161.

Figures(2) / Tables(1)

Get Citation

PDF

XML

Entire Issue PDF

Article Metrics

Article views: 1053 Times PDF downloads: 1 Times Cited by: 0 Times

Metrics

PDF Downloads(1)
Abstract views(1053)
HTML views(38)

Latest
Most Read
Most Cited

通讯作者: 陈斌, bchen63@163.com

1.
沈阳化工大学材料科学与工程学院沈阳 110142

Dispatched Responsibilty: An Effective Mechanism of Responsive Government Construction

Zhongqi WANG

Available Online: 2022-11-20

Abstract: Based on the research on the operation mode of the “12345” citizen hotline of the Shanghai Municipal Government, this paper finds that the strong responsiveness of the Chinese city government stems from the use of technology platforms to establish an effective “dispatched responsibilty” centered on work orders, which realized the reengineering of government processes and the reshaping of the responsibility mechanism, and thus forming a new logic of governance. Citizens express their appeals through the hotline platform and establish direct contact with the municipal government; the appeals are transformed into “work orders”, and the hotline platform represents the municipal government in the form of “dispatched work orders” to clarify the subject of responsibility and the boundaries, and adopts “time-limited settlement mechanism” “coordination and supervision mechanism” “evaluation and feedback mechanism” and other incentive and restraint mechanisms to ensure that the government’s responsiveness remains at a high level.

HTML

Figure (2) Table (1) Relative (20)

DownLoad: Full-Size Img PowerPoint

Return

Dispatched Responsibilty: An Effective Mechanism of Responsive Government Construction

Abstract

References

Access

Article Metrics

Metrics

通讯作者: 陈斌, bchen63@163.com

Dispatched Responsibilty: An Effective Mechanism of Responsive Government Construction

HTML

目录